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Payment FAQs

Why do you preauthorize $0.50 on my payment method?
We preauthorize $0.50 to verify the payment method. This is a standard practice to ensure the card or account is valid and capable of processing payments. This preauthorization is not a charge and will appear as a pending transaction on your statement. It will automatically disappear shortly, depending on your bank's policies.
Will I be charged the $0.50 preauthorization?
No, you will not be charged the $0.50 preauthorization. It’s simply a temporary hold and will not result in a finalized charge.
When will I actually be charged?
You will only be charged for the task after it has been completed. This ensures that you pay only for services that are successfully delivered.
How will I know when I’ve been charged?
Once the task is completed, the payment will be processed, and you will receive a confirmation email or notification, including the amount charged and transaction details.
What happens if there’s an issue with the service?
If there’s an issue with the service, please contact us immediately through our support team. We aim to resolve all disputes promptly and fairly before any payment is finalized.
Why does the $0.50 preauthorization still appear on my account?
Some banks may take a few days to release the pending preauthorization hold. If you notice it hasn’t disappeared after a few days, feel free to contact your bank for clarification. Rest assured, this amount will not convert into a charge.
Are there any hidden fees?
No, there are no hidden fees. You are only charged the agreed-upon amount for the task after it is completed.

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